Privacy Policy — Kosuke Clan

Last updated: 19 November 2025

Kosuke Coffee Shop Ltd, trading as Kosuke Clan (“we”, “us”, “our”), is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with us online, or use our services.

By using our website or providing your information to us, you agree to the practices outlined in this Privacy Policy.

Legal Entity: Kosuke Coffee Shop Ltd

Trading As: Kosuke 

Email: contact@kosukeclan.com

Website: www.kosukeclan.com

Location: Manchester, United Kingdom

We act as the Data Controller under UK GDPR.

 

We collect information to operate our services, enhance user experience, and comply with legal requirements.

Full name

Email address

Phone number

Delivery/billing address (if applicable)

Payment information (processed securely by external providers)

Contact form submissions

Newsletter sign-ups

Loyalty/membership registration details

Social media usernames (optional, for competitions)

Feedback, reviews, and messages

When you visit our website, we automatically collect:

  • IP address

  • Browser type

  • Device type (mobile/desktop)

  • Operating system

  • Pages visited

  • Time spent on each page

  • Date/time of visit

  • Cookies & tracking technologies

  • Referrer data (e.g., Google, Instagram)

This helps us improve website performance.

We may receive information from:

    • Square POS (payments, receipts, customer profiles)

    • Stripe/PayPal (if used for payment processing)

    • PassKit (digital loyalty cards)

    • Google Analytics (website behaviour)

    • Email marketing tools (e.g., Mailchimp)

    • Social media platforms (if you interact with us)

    • Delivery partners (if applicable)

We use your data to:

  • Process payments and orders

  • Provide customer support

  • Manage loyalty and membership systems

  • Respond to enquiries

  • Improve our website and services

  • Send newsletters and offers (only if you opt-in)

  • Run giveaways, competitions, and promotions

  • Protect against fraud and security threats

  • Comply with UK legal and tax obligations

We never sell your data to anyone.

We process your information under:

Consent

Marketing emails, newsletter subscription, competitions.

Contract

Processing orders, payments, loyalty accounts.

Legal Obligation

Tax, accounting, fraud prevention.

Legitimate Interests

Improving the website, security monitoring, customer experience.

Our website uses cookies for:

  • Performance and analytics

  • Remembering user preferences

  • Improving loading speeds

  • Personalised experience

You can disable cookies in your browser settings anytime.

Some website functions may not work properly without cookies.

We only share data when necessary and with trusted partners:

  • Square POS

  • Stripe / PayPal

  • PassKit

  • Google Analytics

  • Mailchimp or similar email platforms

  • Website hosting & security providers

  • Delivery partners (if applicable)

All providers follow GDPR compliance or acceptable international data standards.

We do not share your information for third-party advertising.

Your data is stored securely using encrypted servers and GDPR-compliant systems.

We keep your information only as long as necessary for:

  • Legal and financial obligations

  • Customer support and order history

  • Loyalty program management

  • Website functionality

Data is securely deleted when no longer required.

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (right to be forgotten)

  • Restrict data processing

  • Object to marketing

  • Withdraw consent at any time

  • Request a copy of your data (data portability)

 

To exercise any right, contact us at:

contact@kosukeclan.com

We respond within 30 days.

We do not knowingly collect information from children under 13.

If you believe a child has provided us data, please contact us immediately.

Our website may contain links to external sites.

We are not responsible for their content or privacy policies.

We may update this policy when necessary.

The updated version will always appear on this page with a new “Last Updated” date.

If you have questions regarding this Privacy Policy:

Kosuke Coffee Shop Ltd

Trading as Kosuke Clan

Email: contact@kosukeclan.com

Website: www.kosukeclan.com

Manchester, United Kingdom